Frequently Asked Questions

What should I do if a death occurs?

When someone dies in a home care facility, hospital, residence or suddenly and unexpectedly you can contact Heritage North Funeral Home and we will be able to guide you through the next immediate steps and answer any questions or concerns you may have.

*When someone dies suddenly or unexpectedly the conventional procedure is the RCMP are notified and a Coroner will be involved to do an investigation.

If someone dies outside of Yukon we can make all the necessary arrangements on your behalf with a funeral provider in the area where the death took place. Heritage North can help you with the transfer arrangements of a decedent’s body to another province, country or from another country back home to Canada.

Who should make funeral arrangements?

The individual with legal authority to make funeral arrangements is the Executor of the Will. If someone dies without a Will (intestate), there is an order of legal next of kin who are able to make the funeral arrangements.

*Whoever signs the Funeral Goods & Services Contract is responsible for the funeral costs. 

Why have a visitation or a viewing?

A viewing is a time set aside where people may view the body of the person who died. A visitation is a time set aside where the body of the person who died is present but not viewed. The body may be in a closed casket, or it may be an urn with the ashes of the deceased. These times may be private or open to the public.

For many people this is a very important, powerful and healing time. Seeing the body, or being present with the physical remains of loved one helps to acknowledge the reality of the death. It can provide a sense of peace and acceptance, a chance to say some final words to the person, and to say goodbye to the physical body.

What is embalming?

Embalming is a process of chemically treating (use of formaldehyde or formaldehyde free chemical) the deceased to reduce the growth and presence of microbes, delay organic decomposition, and restore features to an acceptable appearance.   Embalming is important to consider when there may be a prolonged period of time before a viewing, or burial or cremation takes place, or if the deceased is being transferred to another province or country.

* Embalming is not required by law in Canada.

Can I prepay for my funeral arrangements?

In Yukon, it is not legal for a funeral home to accept payment in advance of a person’s death. Funeral Insurance is one option. Another option is to find out the funeral costs for what you would like, and set up a special bank account with that amount to be used specifically for funeral costs.

What does an average funeral cost?

Funeral costs can range from $3000 to $10,000, depending on what you would like to do and what your budget is. Like everything else, funeral costs are not inexpensive. It is wise to know what to expect and make plans forthwith.

These are some of the many questions you may have. If there is a question that is not answered here please contact us at